1. Workshops are organized by: Lumo Ceramic Justyna Kosmalska, Al. Prymasa Tysiaclecia 151/54 01-424 Warszawa, NIP: 5252459835
  2. All workshops are conducted in my Warsaw studio at 35 Erazma Ciołka Street, office 82, 01-445.
  3. In order to take part in my workshops you need to make a prior booking and reserve a specific date by email : lumo.ceramic@gmail.com
  4. Workshops can be purchased via my online shop https://lumoceramic.pl/en/workshops/ or paid for in cash/card/wire transfer on the day of our first meeting.
  5. If the workshop is purchased in advance, the participant has 7 days to resign from the purchase and receive 100% of the amount paid. After 7 days the fee is not refundable.
  6. If you’re buying a workshop as a gift – send me an email or add a comment to your order and I’ll send back a voucher that you can fill in and give as a present.
  7. If you’re buying a workshop as a gift please give me a name and a surname of the recipient.
  8. You or the recipient of the voucher have 3 months from the date of the purchase to use the purchased workshops.
  9. If for some reason you cannot take part in the workshops we have previously arranged, let me know no later than 24h before the agreed date, otherwise I will treat them as held.
  10. Should you have any questions or doubts please send me an email and I will try to help as best I can.
  11. Sometimes during the workshops I take photos or make videos of participants to post them on social media. I always ask for your consent but you can also inform me in the beginning of the class that you do not wish to be included in any pictures.
  12. The purchased/received workshop voucher cannot be exchanged for cash equivalent or for Lumo Ceramic Ceramics – it can only be used for workshops.
  13. If for some reason you know you will not be able to use your voucher or attend workshops you can always pass it on to another person. Just let me know about the change by writing me an email with a name and a surname of the next person.
  14. The pots fired after the workshops should be collected within 3 months of receiving the message that they are ready. Unclaimed pots will be discarded.